Privacy Policy
Effective Date: November 2025
Munyai Wellness Day Spa (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information that you share with us. This policy explains how we collect, use, and protect your information when you interact with our website, social media pages, or visit our spa located at Lethabong Lodge, Rooiberg, Limpopo.
1. Information We Collect
We may collect the following types of personal information:
- Full name, email address, and phone number when you book or contact us.
- Service preferences, appointment dates, or notes you provide for bookings.
- Basic analytics information such as your IP address and pages visited on our website.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- To confirm and manage bookings or appointments.
- To respond to your messages, queries, or requests.
- To send important updates, special offers, or service reminders (only if you consent).
- To improve our services and customer experience.
3. How We Protect Your Data
We take reasonable technical and organizational measures to secure your information from loss, misuse, and unauthorized access. Access to personal data is limited to authorized staff who are bound by confidentiality agreements.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only in these cases:
- With trusted service providers who assist us with operations (e.g., booking platforms or payment processors).
- If required by law, court order, or to protect our legal rights.
5. Cookies & Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our site. This helps us improve our content and user experience. You can adjust your browser settings to disable cookies at any time.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your information.
- Withdraw consent for marketing communication at any time.
To exercise these rights, contact us at info@munyaiwellness.co.za.
7. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
8. External Links
Our website or social pages may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Munyai Wellness Day Spa
Lethabong Lodge, Farm Maritikloof 380KQ, Rooiberg, Thabazimbi, Limpopo, 0380
info@munyaiwellness.co.za | +27 73 891 0460